MeduMaZe.com Privacy Policy
Type of website: Ecommerce. Effective date: 31st day of March, 2024
www.medumaze.com (the "Site") is owned and operated by Xenofate Limited. The data controller for Xenofate Limited can be contacted at: info@medumaze.com.
Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:
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The personal data we will collect
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Use of collected data
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Who has access to the data that we collect
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The rights of users of the www.medumaze.com site
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5. The Site's cookie policy.
This Privacy Policy applies in addition to the terms and conditions of our Site.
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GDPR
For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018. For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR").
We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.
Consent
By using our Site users agree that they consent to the conditions set out in this Privacy Policy.
When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.
You can withdraw your consent by sending an email to info@medumaze.com. Please indicate the date of your request and the context for your request.
Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.
We rely on the following legal bases to collect and process the personal data of users in the EU:
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Users have provided their consent to the processing of their data for one or more specific purposes, and
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Processing of user personal data is necessary for us to take, at the request of a user, steps before entering a contract, or for the purpose of fulfilling an order, or to assure customer satisfaction subsequent to fulfilling an order, or for the performance of a contract to which a user is a party. If a user does not provide the personal data necessary to complete these activities Xenofate Limited cannot fulfil these activities on behalf of the user.
Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.
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Data Collected Automatically: when you visit and use our Site, we may automatically collect and store the following information: your location and which website content was viewed.
Data Collected in a Non-Automatic Way: We may also collect the following data when you perform certain functions on our Site: First and last name, Email address, Phone number, Address, and Payment information.
These data will be collected using either of the following methods: Contact form or Shipping information collected during payment and checkout.
How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.
The data we collect automatically is used for the following purposes: website and sales statistics. The data we collect when the user performs certain functions may be used for the following purposes: order fulfilment/checkout, customer service.
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Who We Share Personal Data With
· Employees: We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.
· Other Disclosures: We will not sell or share your data with other third parties, except in the following cases: if the law requires it; if it is required for any legal proceeding; to prove or protect our legal rights; and to buyers or potential buyers of Xenofate Limited in the event that we seek to sell the company.
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.
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How Long We Store Personal Data
User data will be stored for 2 years.
You will be notified if your data is kept for longer than this period.
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How We Protect Your Personal Data
Customer/User data are only accessible by the Directors of Xenofate Limited for the purposes of providing quality customer service and are stored in a secure manner.
While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
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Your Rights as a User
Under the GDPR, you have the following rights:
1. Right to be informed;
2. Right of access;
3. Right to rectification;
4. Right to erasure;
5. Right to restrict processing;
6. Right to data portability; and
7. Right to object.
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Children
We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.
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How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer here: info@medumaze.com
Cookie Policy
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.
We use the following types of cookies on our Site:
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· Functional cookies: these are used to remember the selections you make on our Site so that your selections are saved for your next visits, and
· Analytical cookies: these allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc.
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Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
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Complaints
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the Information Commissioner's Office in the UK.
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Contact Information
If you have any questions, concerns or complaints, you can contact our privacy officer, A Bowers at: info@medumaze.com